The following terms and conditions ("Terms and Conditions") apply to your access and use of this Website and the services provided herein by SNS NETWORK and/or on its behalf. By accessing any page of this Website and/or using the services, you agree to be bound by these Terms and Conditions without limitation or qualification. Please read these Terms and Conditions carefully.

If you do not accept these Terms and Conditions, please discontinue your access to this Website and/or use of the services immediately.

1.0 GENERAL

All products and services of the SNS NETWORK are subject to the applicable terms and conditions governing the products and/or services. Please check the applicable terms and conditions of sale associated with the products and/or services you may purchase.

These Terms and Conditions are meant to regulate your access to this Website and they are to be read together with the applicable terms and conditions governing any transaction(s), product(s) and/or service(s) provided on this Website. In the event of conflict between these Terms and Conditions and the terms and conditions governing the relevant transaction(s), product(s) and/or service(s) provided herein, the latter would prevail.

The information, material, functions and content provided in the pages of the Website may be changed from time to time with or without notice at SNS NETWORK's absolute discretion. Your continued access or use of the Website and/or the services provided herein subsequent to any such change will be deemed as your acceptance to those changes.

2.0 DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The materials and information in this Website, including but not limited to services, products, information, data, text, graphics, audio, video, links or other items, are provided on an "as is" and "as available" basis. References to materials and information contained in the Website include such material and information provided by third parties.

SNS NETWORK does not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, accuracy, satisfactory quality, reliability, fitness for a particular purpose in respect of the Website, the material, information and/or functions therein and expressly disclaims liability for errors and omissions in such materials, information and/or functions. Without derogation of the above and/or the terms and conditions of the applicable agreements governing all the products and services, reasonable measures will be taken by SNS NETWORK to ensure the accuracy and validity of all information relating to transactions and products and services in the Website.

Further SNS NETWORK does not warrant or represent that access to the whole or part(s) of this Website, the materials, information and/or functions contained therein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system.

SNS NETWORK will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

3.0 ELECTRONIC COMMUNICATIONS

When you visit the Website or send e-mails to  SNS NETWORK, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail and/or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

4.0 COPYRIGHT

All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are owned and/or licensed by  SNS NETWORK and/or its content supplier and are protected by copyright, trademarks and other laws. The compilation of all content on this Website is the exclusive property of  SNS NETWORK and is protected by copyright laws. All software used on this Website is protected by copyright and other laws.

5.0 TRADEMARKS

All trademarks, service marks, and logos displayed on this Website are owned and/or licensed by SNS NETWORK and/or their respective third party proprietors as identified on the Website, other names and brands may be claimed as the property of others.

Unless the prior written consent of the SNS NETWORK and/or the relevant third party proprietor(s) of any of the trademarks, service marks or logos appearing on the Website has been obtained, no license or right is granted to any party accessing this Website to use, download, reproduce, copy or modify such trademarks, service marks or logos. Similarly, unless the prior written consent of the SNS NETWORK and/or the relevant proprietor(s) has been obtained, no such trademarks, service marks or logos may be used as a link or to mark any link to the Website or any other site owned and/or controlled by SNS NETWORK.

6.0 LICENSE AND WEBSITE ACCESS

SNS NETWORK grants you a limited license to access and make personal use of this Website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of SNS NETWORK. This license does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of SNS NETWORK. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SNS NETWORK and/or its relevant third party proprietor without express written consent. You may not use any metatags or any other "hidden text" utilizing SNS NETWORK's name or trademarks without the express written consent of SNS NETWORK. Any unauthorized use terminates the permission or license granted by SNS NETWORK

7.0 EXCLUSION OF LIABILITY

SNS NETWORK herein shall in no event be liable for any loss or damage howsoever arising whether in contract, tort, negligence, strict liability or any other basis, including without limitation, direct or indirect, special, incidental, consequential or punitive damages, or loss profits or savings arising in connection with your access or use or the inability to access or use this Website (or any third party link to or from the Website), reliance on the information contained on the Website, any technical, hardware or software failure of any kind, the interruption, error, omission, delay in operation, computer viruses, or otherwise.

This exclusion clause shall take effect to the fullest extent permitted by law.

8.0 INDEMNITY

You hereby irrevocably agree to indemnify and keep indemnified SNS NETWORK from all liabilities, claims, losses and expenses, including any legal fees that may be incurred by SNS NETWORK in connection with or arising from (1) your use or misuse of this Website and the services provided herein, or (2) your breach of these Terms and Conditions howsoever occasioned, or (3) any intellectual property right or proprietary right infringement claim made by a third party against SNS NETWORK in connection with your use of this Website.

9.0 WEBSITE LINKS

This Website may contain links to website(s) controlled or offered by third parties (non-affiliates of SNS NETWORK). SNS NETWORK hereby disclaims liability for any information, materials, products or services posted or offered at any of the third party websites linked to this Website. By creating a link to a third party website, SNS NETWORK does not endorse or recommend any products or services offered or information contained at that website, nor is SNS NETWORK liable for failure of products or services offered, or advertised at those websites. Such third parties may have a privacy policy different from that of SNS NETWORK, and the third party website may provide less security than the Website.

10.0 YOUR ACCOUNT

If you use this Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. SNS NETWORK reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

You are solely responsible for maintaining the confidentiality of your login name and password to any other person. You are responsible for the use of your account, whether or not authorized by you.

You shall immediately notify SNS NETWORK  if it comes to your knowledge that your password has been compromised or there has been unauthorized use of your account.

SNS NETWORK shall not be liable for any damage or loss of any kind suffered by you as a result of unauthorized use of your login name and password.

You shall provide and maintain true, accurate, current and complete information about yourself when registering for your account.

11.0 DELIVERY, TITLE AND RISK OF LOSS

All items purchased from the Website are made pursuant to a delivery arrangement stated in the term and condition applicable to the product(s) and services(s). The risk of loss and title for such product(s) pass to you upon the delivery of the product(s) to you by SNS NETWORK and/or any other third party designated by SNS NETWORK.

In the event of any unsuccessful delivery of the product and/or services by SNS NETWORK or any other third party designated by SNS NETWORK to you, due to your absence in receiving the products and/or services at the designated address agreed by you, you shall solely bear the total cost of further deliveries of the products and/or services to you. You are hereby notified that SNS NETWORK shall give no refund to you for the products and/or services under the aforementioned circumstances.

12.0 PRODUCT AND SERVICE DESCRIPTIONS

SNS NETWORK attempts to provide the product and service descriptions as accurately as possible to you. However, SNS NETWORK does not warrant that product and service descriptions or other content of this Website is accurate, complete, reliable, current, or error-free.

13.0 RETURN AND REFUND POLICY

1. We guarantee all products from SNS Network are brand new and first class quality from their manufacturers. Therefore, we DO NOT accept any return from customer UNLESS it is damaged or defected during transit. Please notify us within 24 hours from the moment you receive the good and found that it is damaged or defected. Failure to do so will be treated at your own risk, SNS Network will not going to responsible and accept any return after that.

2. For customer who insists to return the product that without any damages or defects during transit, exchanges or refund will be subject to a 5% of prosessing fees EXCLUDING shipping cost.

Return Procedures
For customer who require making the return, please make sure you follow the procedures below to ease our process and expedites your replacement/refund:

(1) Notify us through e-mail at online@snsnetwork.com.my within 24 hours.

(2) Specify the following details in your e-mail:
- date and time you received the products
- Order Number
- brand and model number
- prefer replacement or refund
- reason for the Replacement or Refund(3) Obtain a "Return Authorization" from SNS Network via e-mail (please note that no return will be accepted without a Return Authorization from SNS Network).

(4) Write the Authorization Reference Number on your return-shipping label.

(5) The returned product must be in NEW and UNUSED condition, with all ORIGINAL PACKAGING and UNUSED WARRANTY CARD.

(6) The return MUST be sent to:

SNS Network (M) Sdn Bhd
No. 61, 
Jalan Sultan Nazrin Shah
30250 Ipoh, Perak

Note: SNS Network Is Not Responsible For Any Product Returned For Replacement/Refund That Is Not Returned In The Manner Set Forth Above.

The returned product will be sent to manufacturer/supplier for investigation before any replacement or refund can be made.

14.0 COLLECTION AND USE OF PERSONAL INFORMATION

In addition to disclosure of identification and contact particulars as contemplated herein, SNS NETWORK will collect, store, compile and utilize information about you and your use of the Website including without limitation, information that you provide to SNS NETWORK's registration forms.

15.0 CURRENCY

All transactions on the Website are to be conducted and payable in Ringgit Malaysia (RM), unless otherwise indicated.

16.0 ITEMS PUT UP FOR SALE

All offers by you to purchase any products and/or services on this Website are subject to acceptance by SNS NETWORK.

17.0 LAW AND JURISDICTION

These terms and conditions are governed by and are to be construed in accordance with the laws of Malaysia. By accessing this Website and/or using the services provided herein by SNS NETWORK, you hereby consent to the exclusive jurisdiction of the courts of Malaysia in all disputes arising out of or relating to the use of this Website.

SNS NETWORK makes no representation that the materials, information, functions and/or services provided on this Website are appropriate or available for use in jurisdictions other than in Malaysia.

18.0 TERMINATION

SNS NETWORK reserves the right to terminate and/or suspend your access to this Website and/or your use of this Website at any time, for any reason. In particular, and without limitation, the SNS NETWORK may terminate and/or suspend your access should you violate any of these Terms and Conditions, or violate the rights of SNS NETWORK, of any other user(s), or of any third party (ies).

19.0 WAIVER

The failure of SNS NETWORK to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

20.0 MODIFICATION, AND SEVERABILITY

SNS NETWORK reserves the right to make changes to the Website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severed and shall not affect the validity and enforceability of any remaining condition.

21.0 PRIVACY

Please review our Privacy Policy, which also governs your visit to SNS Website, to understand our privacy practices.

22.0 CONTACT DETAILS

For any other information email  webmaster