AppleCare+ for iPhone 12 Pro

Item specifics

• Brand Apple
• Model S8963ZX/A
• Warranty type
• Seller SKU CARAPPLS8963ZX
• What's in the Box 1 x AppleCare+ for iPhone 12 Pro
• Warranty Period 2 Years
• Hazmat None
• Package Length 5
• Package Width 5
• Package Height 5
• Package Weight 0.02

Product Description

AppleCare+ for iPhone extends your repair coverage and technical support to two years from your AppleCare+ purchase date. And it adds coverage for unlimited incidents of accidental damage protection, each subject to a service fee of RM 139 for screen or back glass damage, or RM 469 for other accidental damage.* In addition, you'll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.*

Key Features

Service and support, all in one stop

-    24/7 priority access to Apple experts through getsupport.apple.com

-    Same-day service in most major metropolitan areas worldwide*

-    Express Replacement Service: Apple will ship you a replacement device so you don't have to wait for a repair*

-    Carry-in repair: Take your iPhone to an Apple Authorised Service Provider

Hardware coverage that even covers accidents

-    Your iPhone

-    Battery*

-    Included cable

-    Unlimited incidents of accidental damage protection, each subject to a service fee of RM 139 for screen or back glass damage, or RM 469 for other accidental damage*

Answers to all your Apple software questions

-    Using iOS and iCloud

-    Software support for Apple-branded iPhone apps such as FaceTime, Mail and Calendar

-    Connecting to wireless networks

Legal

Apple Malaysia Sdn Bhd (Apple) is the legal obligor in relation to all obligations under AppleCare+ apart from the accidental damage from handling coverage. The accidental damage from handling coverage under AppleCare+ is provided to you for a fee pursuant to a group insurance policy (Policy) that Apple has purchased from AIG Malaysia Insurance Berhad (Reg. No. 200701037463
[795492-W]) (AIG), licensed under the Financial Services Act 2013 and regulated by Bank Negara Malaysia, and which you participate in as an insured by purchasing AppleCare+. AIG has authorised Apple to provide and undertake the repair or replace your device pursuant to any claims you have for accidental damage from handling and may be reimbursed subject to the terms and conditions of the Policy by AIG for valid claims. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG under AppleCare+. The full terms and conditions of the Policy and product disclosure sheet issued by AIG can be viewed at www.aig.my. Purchase of the Plan is not required to purchase the device.  

* Service coverage is available only for iPhone and its original included accessories that are defective in materials or workmanship, or for batteries that retain less than 80% of their original capacity. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. Express Replacement Service is not available under the screen replacement or back glass damage service fee. The back glass damage service fee is only available for iPhone 12, iPhone 13, iPhone 14 and iPhone 15 models.

Coverage begins on your AppleCare+ purchase date. Accidental damage means physical damage from handling due to unexpected and unintentional events.

Local call charges may apply. Telephone numbers and hours of operation may vary and are subject to change.

Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Carry-in availability depends on the country in which service is requested and the location of the Apple Authorised Service Provider. See terms above for full details.